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Straight answers, not sales pages.

Practical guides for UK restaurant owners on the things you actually search at 11pm - reviews, commission, VAT, Google, Instagram, and where AI genuinely helps.

A vintage brass telephone receiver resting off the hook on a wooden host stand, with a warm, softly blurred dining room behind it

How many bookings are you losing to missed calls?

There's no universal industry figure for this - but the arithmetic is simple enough to do on your own numbers, and it usually surprises people.

14 September 20267 min read

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How to reply to a bad Google review, as a restaurant

Acknowledge the specific complaint, skip the excuses, and take the details offline - in that order, and ideally within a day.

14 September 20268 min read

A hand holding a smartphone photographing a plated dish from directly above on a restaurant table

Restaurant Instagram post ideas that actually work

Food close-ups, the people making it, and proof other people already love the place - in roughly that order of how often you should post them.

14 September 20268 min read